Privacy Policy
This Privacy Policy outlines how the Information and Communications Technology Authority (“ICT Authority,” “we,” “us,” or “our”) collects, uses, shares, and protects your (“you”, the “user”) personal information when you use the Proof of Life Application (“AMALIVE “).
Where AMALIVE is accessed through a government agency, financial institution, or other authorized client organization, that client organization acts as the Data Controller for the purposes of the Jamaica Data Protection Act, and determines the purposes for which personal data is processed.
The ICT Authority acts as a Data Processor and processes personal data solely on documented instructions from the relevant client organization and for the limited purpose of providing proof-of-life verification services. By accessing or using AMALIVE, you consent to the practices described in this Privacy Policy.
By accessing or using AMALIVE, you consent to the practices described in this Privacy Policy.
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Information We Collect
We collect the following types of information to provide proof-of-life verification services:
a. Personal Identification Information- Full name
- Identification details (e.g., National Identification Number, NIS number)
- Facial images and liveness detection data for identity verification purposes.
- IP address
- Browser type and version
- Access timestamps
- Verification status
- Reference numbers generated during the process
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How We Use Your Information
We use the collected information for the following purposes:-
- To perform proof-of-life verification and share status updates with authorized client organizations.
- To comply with legal and regulatory requirements, including the Jamaica Data Protection Act.
- To enhance security, monitor application usage, and improve the overall user experience.
- To provide confirmation receipts and additional information upon user request.
We process your personal data based on the following lawful bases:- Contractual Necessity: Processing is required to fulfill the contract between you and the client organization that requested verification.
- Legal Obligations: Processing is necessary to comply with legal and regulatory obligations.
- Explicit Consent: Proceeding with verification through AMALIVE provides explicit consent to the collection and processing of specific biometric data solely for proof-of-life verification.
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Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:- With Authorized Clients to fulfill the proof-of-life verification request as initiated by you or the client organization.
- With Service Providers to support application functionality, such as biometric validation or secure data storage.
- For Legal Compliance to comply with applicable laws, court orders, or regulatory requirements.
- To enforce our Terms of Use, and protect the rights, property, or safety of eGovJa, our users, or others.
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Automated Decision Making
AMALIVE utilizes automated biometric technologies to assess facial recognition and liveness. Verification results are generated through automated processing. Safeguards are in place to ensure accuracy, however, biometric matching is probabilistic in nature and may not be infallible. -
Data Retention
Your personal data, including biometric information, is retained only for the duration necessary to complete the verification process. Once the verification is completed, your biometric data is securely deleted unless otherwise required by law. -
Data Security
We implement strict security measures to protect your personal data, including:- Encryption of data in transit and at rest.
- Access controls to limit data exposure to authorized personnel only.
- Regular audits and assessments of our security protocols.
While we implement appropriate technical and organizational measures to safeguard personal data, no electronic transmission or storage system can be guaranteed to be completely secure. Users acknowledge that the transmission of information over the internet involves inherent risks.
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Your Rights
Under the Jamaica Data Protection Act and other applicable laws, you have the following rights regarding your personal data:- Access: The right to request access to your personal data we hold.
- Rectification: The right to request corrections to inaccurate or incomplete data.
- Erasure: The right to request deletion of your personal data under certain conditions.
- Restriction: The right to request a restriction on the processing of your data in certain situations.
- Objection: The right to object to the processing of your data based on legitimate interests or for direct marketing.
- Data Portability: The right to request transfer of your data to another organization, where applicable.
To exercise any of these rights, please contact us at the information provided below.
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Cookies and Tracking Technologies
AMALIVE may use cookies or similar technologies to enhance user experience, monitor application usage, and ensure security. By using the application, you consent to our use of cookies as outlined in our Cookie Policy. -
Third-Party Links
AMALIVE may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately. -
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant updates will be communicated to users, and continued use of AMALIVE constitutes acceptance of the revised Privacy Policy. -
Contact Us
If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us: 235b Old Hope Road, P. O. Box 407, Kingston 6, Jamaica, W. I. Tel +1(876) 927-1125 Email: info@icta.gov.jm
