Digital Strategy & Governance
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Jamaica's National Digital Strategies
Through better connectivity, online services, and digital education, the plan supports national development and a more inclusive digital society. The ICT Sector Plan supports the wider Vision 2030 Jamaica National Development Plan by ensuring technology contributes to economic growth, social equity, and improved quality of life. The strategies and policies informing and guiding the national ICT/digital transformation strategy is the VISION 2030 JAMAICA – ICT SECTOR PLAN.
Vision 2030 Jamaica ICT Sector Plan at a Glance
Affordable and reliable internet access across communities, schools, and workplaces.
ICT literacy and training to support learning, employment, and lifelong skills development.
More public services available online to reduce paperwork and waiting times.
Support for technology driven businesses, research, and entrepreneurship.
Stronger policies and standards to protect users and build confidence in digital platforms.
Modern and resilient networks to ensure services are accessible nationwide
Government of Jamaica National ICT Policy, 2011
The Government of Jamaica National Information and Communications Technology (ICT) Policy 2011 provides a strategic framework to use technology as a driver of national development. It aims to expand digital access, improve services, and foster a knowledge-based society.
The policy exists to:
Monitor the use ICT to improve productivity, efficiency, and quality of life across government, business, and society.
Expand universal, affordable access to ICT to support inclusive national development and a knowledge-based economy.
Strengthen ICT infrastructure to attract local and international investment and drive sustainable economic growth.
Foster competition, innovation, and technology-neutral approaches to maximise benefits for users and the economy.
ICT Authority Strategic Business Plan 2026–2030
At the forefront of Jamaica’s digital transformation, the ICT Authority is redefining how government delivers services in the digital age. Building on the strong foundation of the eGov Jamaica Strategic Plan (2025–2029) and charting a bold course through its Strategic Business Plan (2026–2030), the Authority is empowered to lead the national ICT strategy, set and enforce government-wide ICT policies and standards, and drive transformative change through shared services and integrated e-government systems that advance Jamaica’s development goals and improve the lives of its people.
Strategic Priorities for Jamaica’s Digital Transformation
Digital Infrastructure & Shared Services – Faster, more efficient, and accessible government platforms
Digital Public Service Delivery – Simple, quick, and convenient online services.
Digital Governance – Secure, transparent, and trusted digital systems.
Strengthening Digital Talent – Skilled ICT workforce driving innovation and service excellence.
