The ICT Authority has adopted a culture of customer centricity in order to successfully carry out its mandate, and has implemented a Service Excellence Programme.
I am deeply appreciative of the collaborative efforts of your organization and I wish to thank Mr. Orvil Gordon for his patience and attention to detail in review of our submission and Mr. Christopher Scott for his quick call to attention to ensure we had all the documents required. I know I have not mentioned all the people in the team who helped, so please convey the COJ's appreciation.
Inger Hainsley-Bennett
Customer Service Manager, Companies of Jamaica
THANK YOU for your SUPERB REPRESENTATION of QUALITY! I am very happy with the assistance provided and the fact that we were able to overcome a major obstacle is very gratifying. Thanks again for your diligence in this regard.
Rasheed K. Delmohammed
Director ICT, Ministry of Culture Gender Entertainment and Sport(MCGES)
Janice
