Services
ISO Certified
Service Catalogue
Infrastructure Design & Deployment
Our ICT Infrastructure Design and Deployment services plan and implement IT systems that align with business goals and drive efficient digital operations, delivering data‑center, cloud, and network services. This approach ensures reliable, scalable infrastructure that strengthens business resilience and continuity.
We provide:
• Data Centre Services
• Cloud Services
• Network Services
Digital Solutions (Acquisition)
Our Solutions Acquisition and Development services support the sourcing, design and development of technology-driven solutions that improve efficiency, enhance processes, and address business needs. These services are guided by national priorities and digital transformation goals and include enterprise architecture, software development, business analysis, analytics, and ICT project delivery.
We provide:
• Enterprise Architecture
• Software Development Services
• Business Analytics & Intelligence Services
• ICT Projects
• Business Analysis
ICT Consultancy & Business Advisory Services
Our ICT consultancy and business advisory services deliver expert guidance to help MDAs strategically use technology to achieve their objectives. These services support informed decision-making, optimized investments, risk management, and the successful implementation of initiatives that improve efficiency, innovation, and service delivery.
We provide:
• ICT Assessment
• ICT Procurement
• ICT Project Management
• Business Process Optimisation
• ICT Strategic Planning
• Enterprise Advisory
Digital Governance Services
Our Digital Governance services encompass the policies, standards and enabling technologies used by the ICTA, aligned with the Government of Jamaica’s regulatory and accountability frameworks, to deliver online services, manage digital assets, and promote transparency, efficiency, and effective public sector operations.
We provide:
• Strategic Planning
• Policies, Standards & Guidelines
• National Portals (GOJ)
• Data Governance
Digital Payment Services
Our Digital Payment Services deliver secure, reliable, and convenient platforms that enable online and electronic payments between government, individuals, and businesses, including mobile and digital wallets, bank transfers, and payment gateway solutions.
We provide:
• Digital Payments
Digital Trust & Identity Services
Our Digital Trust Services delivers systems and frameworks that secure digital interactions with the government. These services ensure online transactions and digital services are confidential, reliable, and trustworthy.
We provide:
• TLS/SSL Certificates
Services & Solutions
Taking Jamaica to new heights by investing in our reliable and efficient technology solutions.
The ICT Authority is your trusted partner in driving Jamaica’s digital transformation, with a focus on IT management, data security, and cloud technology. Our goal is to enhance the efficiency and effectiveness of government services, helping to save time, reduce costs, and improve service delivery for all Jamaicans.
Comprehensive ICT Services for the GOJ
At the ICT Authority, we offer truly comprehensive services designed to meet the diverse needs of the public sector and private enterprises. With our experience and expertise, we deliver integrated ICT solutions that support a smarter, more connected Jamaica.
At the ICT Authority, we offer truly comprehensive services designed to meet the diverse needs of the public sector and private enterprises. With our experience and expertise, we deliver integrated ICT solutions that support a smarter, more connected Jamaica.
