Governance & Leadership
ISO Certified
Corporate Governance
Effective corporate governance is the bedrock of public confidence, transparency, and performance excellence at the ICT Authority. As a statutory body responsible for the modernization of Jamaica’s ICT infrastructure and digital public services, we embrace a governance framework that is guided by integrity, accountability, and innovation.
Our Corporate Governance Philosophy
Our governance philosophy is rooted in the belief that strong governance drives national development. At the ICT Authority, corporate governance is not a checklist—it is a culture. We embed governance principles into every level of our operations to ensure that we remain:
- Transparent in decision-making and resource allocation,
- Accountable to our stakeholders, including the people of Jamaica,
- Ethical in conduct, leadership, and service delivery, and
- Strategically aligned with Jamaica’s Vision 2030 and digital transformation agenda.
Our governance model supports sustainability, ensures compliance with statutory obligations, and enables adaptive leadership in a rapidly evolving technological landscape.
We are Committed to Excellence
“Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work.”
Vince Lombardi
Our Corporate Governance Practices
Our corporate governance practices reflect international best standards tailored for public sector institutions. These include:
- Structured and timely Board and Committee meetings with well-documented agendas and minutes.
- Annual Board and Committee evaluations to assess performance and identify areas for development.
- Conflict of Interest declarations and management, reviewed periodically to ensure transparency.
- Regular governance training and onboarding for Board members to strengthen institutional knowledge.
- Performance-linked oversight of executive management aligned with strategic goals.
- Compliance reviews and audits to reinforce regulatory adherence and institutional accountability.
- Compliance reviews and audits to reinforce regulatory adherence and institutional accountability.
These practices are designed to foster a culture of continuous improvement, risk awareness, and ethical stewardship.
Our Structure
Explore the organizational chart to see the structure of the ICTA, showing how our teams and leadership are organized to deliver on our mission and national ICT goals.
Our Corporate Governance Policy
The ICT Authority’s governance and organizational structure is designed to ensure effective mandate execution and strong engagement with government and private-sector stakeholders. It comprises a Board of Directors for strategic oversight, an Executive Management Team for policy and operational leadership, and both standing and ad hoc committees for specialized areas such as finance, audit, and research. Operational divisions and strategic units deliver ICT services, foster innovation, and ensure regulatory compliance, promoting agility, collaboration, and accountability
Laws & Regulations
The ICT Authority operates within a comprehensive legal and regulatory framework governing public bodies in Jamaica. This includes the Access to Information Act, Cybercrimes Act, Data Protection Act, Electronic Transaction Act, Financial Administration and Audit Act, GOJ ICT Policies and Standards, ICT Authority Act, Local Governance Act, PBMA Act, Public Procurement Act and Guidelines, and the Telecommunications Act. We consistently monitor the regulatory landscape to maintain full compliance and align with emerging legislation.
Code of Ethics
Our Code of Ethics articulates the values and professional standards expected of all Board members, officers, and staff. It promotes: Integrity in action Respect for colleagues and the public Confidentiality in handling information Fairness in decision-making Impartiality in all engagements The Code supports a zero-tolerance stance on corruption, discrimination, and unethical conduct and reinforces the public’s trust in our leadership.
Risk Management
Risk management is integral to our governance framework. Through a robust Enterprise Risk Management (ERM) system, the ICT Authority: Identifies, assesses, and prioritizes strategic and operational risks, Implements mitigation plans and response strategies, Conducts regular risk audits and reviews, Reports risk exposure and controls to the Audit Committee and Board. Our ERM practices strengthen resilience, enable evidence-based decisions, and safeguard our mission-critical operations and assets.
Business Continuity
The Business Continuity Plan (BCP) ensures that essential operations continue during and after disruptions such as natural disasters, cyberattacks, or technical failures. Key components include: Disaster Recovery Procedures Data and Infrastructure Redundancy Remote Work and Service Protocols Crisis and Emergency Communication Periodic Testing and Simulation The BCP is continuously refined to reflect emerging threats and to align with national emergency preparedness frameworks.
Contact the Board of Directors
We value transparency and engagement.
For governance-related queries or correspondence with the Board of Directors,
please contact us at:
ciooffice@icta.gov.jm
876-927-1125-8
235B Old Hope Road, Kingston 6.
