Our Technology Codes of Practice provide clear direction for building secure, efficient, and compliant digital services across government. Here you’ll find policies, standards, guidelines, and official directives to help Ministries, Departments, and Agencies align their technology decisions with national requirements. These documents support consistency, accountability, and the responsible use of ICT in the public sector.
Explore our collection of guides, insights, and practical materials designed to support the creation of modern, citizen-centered digital services. From monitoring emerging digital trends to equipping teams with step-by-step learning aids and ready-to-use design assets, this hub empowers continuous improvement. These resources help public sector teams build solutions that are consistent, intuitive, and aligned with global best practices.
The Digital Training Programme equips individuals with the skills needed to thrive in an evolving technology-driven environment. It focuses on reskilling, upskilling and new-skilling to strengthen digital competence across all levels of the Government. Through targeted learning pathways, participants gain practical capabilities that enhance efficiency, innovation and service delivery.
Learn more about the Access to Information Act, the legislation that ensures your right to access official documents held by government bodies. Available to read, inspect, or listen at your convenience.
Our Support Centre is here to ensure you receive timely assistance and seamless interaction with the ICT Authority. Whether you need to report an issue, submit a complaint, or request a consultation, our team is committed to addressing your needs with professionalism and efficiency. Simply choose the option that best fits your request, and we will guide you through the process. Your feedback helps us improve the services that support Jamaica’s digital transformation.
Janice
